Contact Us

If you have any questions, please contact

Rachel Mackie
Senior Business Development Manager
T: +44 (0)1273 789989

Rethink Events Ltd,
1st Floor, Huntingdon House,
20a North Street,
BN1 1EB,

Our Events

Frequently Asked Questions


Got a question? Check our most frequently asked questions below.

If you don’t find the answer, get in touch via email or call us on +44 (0)1273 789989.

What time zone is the summit in?
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The summit will be held in US Eastern time.

Please note that the platform will automatically display in the time zone where the summit is being held. You can choose to switch this to your local time zone on the left-hand side of the Agenda page.

When does the platform go live?
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The summit platform goes live on June 7 to start booking 1-1 meetings and connecting with attendees ahead of the summit.

You will receive a dedicated email with log in instructions once the platform has launched.

Are there special rates for Start-Ups?
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We offer a special delegate rate for early stage Start-Ups, subject to criteria. Please email our Delegate Manager, Elliot Aeberhard or call +44 (0)1273 789989 to find out if you are eligible.

Can I share a pass with my colleague?
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You are not able to share your pass with a colleague at our virtual summits. If for some reason you can’t attend and want to transfer your pass to a colleague, we can arrange that. Please contact if you need help.

I’m media/press. How can I attend?
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For more information on marketing partnerships and media registration, please email Laura Hodgkiss or call +44 (0)1273 789989.

How can I get involved as a speaker? Can I recommend a speaker?
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We always welcome interest from senior leaders who would like to speak or recommendations of speakers. Please email Oliver Katz to discuss further.

Can I get a refund? Can I transfer my pass to a colleague?
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Up to 30 days before the event date you can cancel and request a refund (we will deduct a 15% cancellation fee). We regret that no cancellations can be accepted after this date and full payment is due.

You can transfer your pass to a colleague at any time. Please email our logistics team with the following details of your colleague to receive your pass:

First Name:
Last Name:
Job Title:
Email Address:
Phone Number:
Company Address:

What is the Code of Conduct for this event?
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The summit is open and inclusive of any delegate regardless of gender identity, race, ethnicity, political belief, socioeconomic status, sexual orientation, ability, religion, or any other identity.

Respect, tolerance and understanding of others’ backgrounds and beliefs must be exemplified at all times. The summit is a forum to showcase the industry at its best and no form of discrimination, bullying or harassment of any kind will be tolerated.

Delegates must not engage in disruptive speech, behaviour, spamming or in any way which disrupts or interferes with the event or other individual’s participation in the summit. Rethink Events will be monitoring the open forums throughout the summit.

How do I book 1-1 meetings at the summit?
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If you are joining us in-person, you will still need to book 1-1 meetings via the platform.

Head to the 1-1 meetings tab on your app and select the attendee you wish to meet. Depending on whether the other attendee is joining in-person or virtually, you will have the option to book a meeting at our dedicated 1-1 Meeting tables, at an Exhibition Booth (for exhibitors only) or via video call hosted on the platform itself.

There will be a dedicated 1-1 Meeting Help Desk at the summit if you require further assistance.

Didn’t find what you’re looking for?

Get in touch with us now via email or call us on +44 (0)1273 789989.

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